Privacy Policy
Last Updated: May 6, 2025
At QRxVideo, a service provided by Nucleus Medical Media, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.qrxvideo.com), use our services, or interact with our patient education system. By using QRxVideo, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you contact us, request a demo, or submit a form, we may collect your name, email address, phone number, or other details you provide.
- Usage Data: We collect non-personal information about how you interact with our website and services, such as IP addresses, browser type, pages visited, and QR code scan analytics. This data is aggregated and does not identify individual users.
- Patient Data: QRxVideo does not collect or store patient health information. Our system delivers educational content via QR codes, and any patient interactions occur on their personal devices.
2. How We Use Your Information
We use your information to:
- Respond to inquiries, provide demos, and deliver customer support.
- Improve our website and services through aggregated usage analytics.
- Send marketing communications, such as newsletters or product updates, if you opt in (you can unsubscribe at any time).
- Comply with legal obligations or protect our rights.
3. How We Share Your Information
We do not sell, rent, or share your personal information for cross-context behavioral advertising. We may share your information with:
- Service Providers: Third-party vendors (e.g., hosting or analytics providers) who assist us in operating our website and services, bound by strict confidentiality agreements.
- Legal Authorities: If required by law or to protect the safety, rights, or property of QRxVideo, its users, or the public.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
6. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information:
- Right to Know: You may request details about the categories of personal information we collect, the purposes for which it is used, and any third parties with whom it is shared. We will provide this information for the 12-month period preceding your request.
- Right to Delete: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
- Right to Correct: You may request correction of inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing: QRxVideo does not sell personal information or share it for cross-context behavioral advertising. If our practices change, we will provide an opt-out mechanism.
- Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information (e.g., health data) beyond what is necessary to provide our services.
- Non-Discrimination: We will not discriminate against you (e.g., by denying services or charging different prices) for exercising your CCPA/CPRA rights.
To exercise these rights, contact us at [email protected] or call (800) 333-0753. We will verify your identity (e.g., by confirming your email or name) before processing your request, typically within 45 days. You may also authorize an agent to submit a request on your behalf, provided they provide proof of authorization.
7. Your Choices
You can:
- Opt out of marketing emails by clicking the “unsubscribe” link in our communications.
- Request access, correction, or deletion of your personal information by contacting us at [email protected]. California residents may also request details about information shared with third parties.
- Disable cookies via your browser, though this may affect website functionality.
- Exercise your California privacy rights as described in Section 6, including opting out of any future sale or sharing of personal information (though we currently do not engage in such practices).
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
9. Children’s Privacy
QRxVideo is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Nucleus Medical Media, Inc.
Email: [email protected]
Phone: (800) 333-0753
Address: 1275 Shiloh Road NW, Suite 3130, Kennesaw, GA 30144